| First, Jimenez served in the U.S. Army. After that, he joined American Airlines as an aircraft mechanic. Three years later, he advanced to the level of supervisor for this global airline. Eventually, he became the Regional Manager of Aircraft Maintenance of Southern California. After spending 14 years with American, he joined a small aviation company in Northern California, as Director of Aircraft Maintenance. Amazingly, this was just the beginning of his transformation! |
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| Jimenez soon wanted to learn more about customer service and servant leadership. His next steps were to join the management teams of The Men's Wearhouse, Starbucks Coffee Company, and gain a degree in Speech Communications. |
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| Jimenez believes that providing extraordinary customer service is more than just a business practice, it creates the human connection that is woven into every aspect of our daily lives! Seeking an outlet for communicating his ideas and enthusiasm about the societal and business value of creating an environment where extraordinary customer service is the natural state of being for employees, Jimenez founded JBI Seminar Group in the year 2000. |
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| As a professional speaker, Jimenez has a presentation style that is energetic, thought-provoking, challenging, content-rich and humorous. You will find that Jimenez captures the audience's attention during his speeches, through his talent of heartfelt story-telling. He uses a perfect mix of current events and successful business strategies to convey a message unlike any you have heard before. Audiences love his unique presentation style, so they listen! |
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| Jimenez does not simply tell interesting motivational and inspirational stories. In fact, his presentations are highly crafted: they are directed towards improving general performance and solving specific issues in the areas of customer service and employee excellence. Jimenez does this by personalizing each presentation, based on an organization’s specific needs. |
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| Experience at all levels of service in a variety of industries is the key to Jimenez’s success. His content is based on twenty-plus years of leadership and executive experience, coupled with his high interest and keen observation for what works best to induce successful behavioral changes in employees. |
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| Jimenez has worked with many well-recognized organizations, including Xerox, Starbucks, The Men's Wearhouse, American Airlines, Boeing, as well as many others with desires to expand to that sort of status. His customers understand that employee service is a key element in their success as a business. They want to motivate employees and raise service levels up. His customers have tapped Jimenez, because they know that all of his life experiences in the business world help him to deliver just the right kind of thought-provoking presentations. Jimenez’s presentations will not only capture your attention, but your heart and soul, as well! |
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| Jimenez brings a unique mix of experience and leadership to his audiences. He draws upon his diverse background to relate key business principles, while enriching his content with insightful and dramatic illustrations, stories, and humor. His focus is on delivering the unique, timely, and most of all, practical content that his audience needs. |
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| Jimenez's passion is to provide your organization with the resources and direction it needs to exceed current limits and reach beyond. Drawing on his 20 years of corporate, nonprofit, and military experience, Jimenez will be able to guide, equip and mentor your people: he will develop and train them to work, create and lead more effectively! |
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| Jimenez knows what it takes to produce results, what works in the real world and what does not. His keynote speeches are content-rich and individually created, in order to address your company's distinct and unique needs. He carefully prepares and personalizes each presentation to be both inspirational and motivational for those in your organization. His primary goal is to change attitudes, which will improve workplace performance in the long run. Jimenez wants his audiences not only to be motivated and inspired, but also to obtain the knowledge and methods they require to become successful. |
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| Whether speaking at or advising organizations, Jimenez is dedicated to maximizing client value. He will help your organization take the ultimate step in achieving its corporate goals, based on ethical leadership principles. Jimenez can assist you in identifying critical issues and opportunities, then work toward generating extraordinarily effective outcomes. |
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| If your event is a conference, seminar or retreat, Jimenez can help you! He understands that the primary driver of your organization must be achieving a positive Return on Investment (ROI). He knows your employee behavior is the means to that end. He’ll bring value to your event not only by being a memorable speaker, but by influencing employee attitudes and behavioral change. |
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| Are you looking for a truly experienced inspirational and motivational speaker who can inspire and enable your people to overcome the greatest challenges facing your organization? The speaker you need is Jimenez Bailey! |
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| Click here for client testimonials. |
